How much notice do I need to give for ordering custom cookies?
For custom cookie orders, I typically book 3-4 weeks out. If you need a rush order sooner than that, please email or text for availability. Please note a 20% rush fee will be added if I can accommodate the faster turnaround.
How do I place an order?
The easiest way is to use the Custom Order Request form tab above. I will reach out to you with availability and pricing details. Responses are typically sent within 48 hours (2 business days).
How much are your cookies?
Please visit the pricing tab above.
Can I place a cookie order if I do not know the theme yet?
Yes. You can reserve your space while we discuss theme options. There is a $100 non-refundable deposit that is applied to your final balance. The remaining balance must be paid no later than 3 weeks prior to your pickup date. Please note: I am unable to give an exact price quote without knowing the theme or design of your custom cookies.
Do you ship your cookies?
Currently, my cookies are for local pickup only in the Destin/Santa Rosa Beach area. If you are local and want to inquire about delivery, please include that on your order request form.
Do you deliver?
Yes, delivery is a possibility. A fee will apply based on your delivery location.
When is payment due?
Full payment is due within 48 hours of finalizing your custom order design and number of cookies to secure order date. A payment request/invoice will be sent after order confirmation. If payment request/invoice is not paid, date requested is re-opened to other customers.
* Please note, I do not issue refunds at this time. If an emergency or in the event you have to reschedule, your credit can be applied to future order. Custom supplies and cutters are ordered for your order immediately when order is paid. Cookie orders are not started until they are paid in full, or the $100 non-refundable deposit has been secured.
* Please note, I do not issue refunds at this time. If an emergency or in the event you have to reschedule, your credit can be applied to future order. Custom supplies and cutters are ordered for your order immediately when order is paid. Cookie orders are not started until they are paid in full, or the $100 non-refundable deposit has been secured.
Can I freeze my cookies?
Yes you can. My cookies freeze very well! To freeze the cookies, you will carefully place them in a freezer tub or ziploc. Try stacking them on their side rather than on top of each other. Take the cookies out to thaw the night before and DO NOT open the tub or ziploc until the cookies are completely thawed. Doing so sooner may cause condensation and could ruin the cookies.